Questions About Staffing on Team Kilimanjaro Climbs

Questions about staff on Kilimanjaro

Do you have your own guide and porters, or will you be putting our group with another company or group?

I have personally selected all of our chief guides, most of my assistant guides, some of my cooks and a small percentage of my porters. On the last selection course I ran, I started at 0545 in the morning with 220 porters and after beasting ourselves up and down our local training hill (Kivesi), having strength tests on the summit and a race back to TKBase there were only actually around 25 names that were permanently added to my staff list.

It is very hard finding the best porters who are strong and reliable and hard working and honest and even of these 25 from one particular selection I gather only around a dozen are now working with us because strength and aptitude are just a small part of a porter’s requirements. Because of this difficulty, while I always select every single chief guide for TK, I generally allow the chief guides to select their own porters.

But if I have understood your question correctly, we certainly don’t just subcontract somebody else to do our work for us (although legally, there's required to be a separate Tanzanian-registered business entity for this [Kilimanjaro Team Limited], which Team Kilimanjaro - a trading name of Exposure Limited - does legally "contract", although this entity operates exclusively for Team Kilimanjaro). If that sounds confusing, please read our legal page for further explanation.

And actually, if we did simply contract a local company, all the above would be potentially fictitious as I would be relying on the word of some local admin staff to answer all these questions on my behalf and I’m afraid the culture of local outfits is not such that the management climbs with its staff, trains or even selects its staff. The management generally wear nice suits and sit in air-conditioned offices and only the mountain crew get dirty and tired. So most local managers would simply not know the answers to these questions, but their agent would have prepared a nice little factoidal brief because they know that so many people ask such questions.

Are your guides knowledgeable in the flora and fauna of Kilimanjaro?

Yes, all our guides have at least an acceptable level of knowledge in this field and a couple of our guides have an extraordinary and almost encyclopaedic knowledge of flora and fauna.

Are your guides knowledgeable in health and safety procedures?

Frankly, if I’ve got a sick climber and a doctor together on Kilimanjaro and I reach them on the phone, I always get a great deal more sense out of the guide than the doctor.

So in answer, it depends who is asking the question. None of my guides have medical degrees but I trust them totally to make sensible decisions and to be decisive in implementing evacuation procedures where they judge this to be necessary. And I trust them a great deal more than I would a doctor, in a high-altitude environment. I have often found doctors speaking outside their field of experience when on Kilimanjaro.

This is probably because the medical world’s knowledge of high-altitude physiology is still very poor. Our athletes have done many things that ought not to be humanly possible, if conventional high-altitude physiology is to be trusted.

Are your porters well dressed with appropriate clothing and shoes for the trek to the summit?

Our porters do not generally go to the summit except by special request, or where a porter has aspirations to train towards being an assistant guide. My guides and assistant guides – who obviously are required to summit – are thoroughly experienced and trusted to choose their own clothes.

I would say the greatest concern is that when it rains and snows there is a risk of frost-bite to the toes of guides and assistant guides. This happened once this last year during a climb in very bad weather where it had rained almost unceasingly for 6 days and Nicodemus Axwesso suffered frost-bite along the tips of some of his toes. But he was precisely attired as when he works for another company about 6 times a year whose agent states “Hike with the most experienced, safety-oriented mountain guides on Kilimanjaro” and who charge $8,295 for a place on a climb.

Clothing is a matter of perspective. What I would say is that when I personally am already acclimatised and 25kg at altitude I do not dress very dissimilarly from them. However, if a climber is not acclimatised, is moving very slowly (as is recommended and as we will pace you) and is only carrying 5-7kg in their daysack, then a totally different sartorial standard is required. It is a mistake however to judge the needs of porters with respect to the needs of climbers.

There are several well-intentioned people – and very few if any of them have ever carried weight at altitude moving at a porter’s pace –who make this mistake and so are horrified that porters wear running shoes in the mountain, for example. While I would never recommend a climber to wear running shoes I have no objection to my men doing this if they are more comfortable in running shoes, as they know the risks and we treat them as adults. Indeed I sometimes do this myself. In the picture at right I am wearing lightweight running shoes and a thin pair of running socks and running trousers on the summit because I am moving at my own pace and I am acclimatised and it is the dry season.

We have only ever had one death amongst our porters and this was of one of the brothers of one of my guides in a road traffic accident while on his way to work. My porters are generally very sensible. We do however encourage the guides to check their porters’ kit before starting each climb and my office admin staff make regular spot checks also. The following is inside the guide’s contract but some don’t bother carrying a sleeping mat and gloves as they find these unnecessary and an annoying addition to their bulk. I support them in this as I often don’t bother to carry gloves or a mat for myself when I climb as I sleep with the porters and we are packed quite tight together and it’s nice and warm, and I assault with my hands in my pockets and draw heat from my thighs and so never get cold hands. But anyway, the following is what we recommend guides and porters to have and the chief guides mostly humour us in this 👇

Required Kit for TK Porters

  1. waterproof jacket x 1
    1. waterproof trousers x 1
      1. socks x 2 pairs
        1. boots or trainers with good tread
          1. fleece or warm jacket x 1
            1. t-shirt x 2 (one with long sleeves)
              1. lightweight trousers x 2 (tracksuit type)
                1. balaclava x 1
                  1. gloves x 1 pair
                    1. sleeping bag
                      1. water bottle x 2 litres
                        1. sleeping mat

                          Required Kit for Guides and Assistant Guides

                          As for porters, plus:

                          • insulated jacket (down or similar) x 1
                            • warm socks x 1
                              • insulated trousers x 1

                                But again, please ensure that you do differentiate very clearly between your own requirements (given here) and those of my staff. It really is essential that you have the items on the kit list and if you are at all unsure about the quality of any of your own gear, I would strongly recommend that you hire from us. We notice that consistently climbers will fail to anticipate how cold their hands will get during the assault and snow-boarding or skiing gloves are simply not adequate for unacclimatised people on their summit bid, particularly if they choose to use walking poles.

                                I have been working with my Everest expedition supplier in Kathmandu to develop a range of gear specifically for my Kilimanjaro climbs and we believe that we have the warmest gloves in the world. They have a lightweight Goretex overglove and a very thick down-filled main mitten. Our summit jackets are either heavy down-fill with integral hood or synthetic dual core jackets with integral hood. Both are engineered for 7,000m.

                                Do Team Kilimanjaro treat their porters well?

                                We suspect that some readers’ perception of people in Africa may have been influenced by cynical mainstream western media, which in our experience portrays the majority of Africans as poor little exploited people who don’t have a voice of their own. Some bad eggs inevitably capitalise on this perception to exploit naive visitors to Africa, employing the hang-dog look and sausage lips to elicit sympathy in the hoped-for shape of extra cash or equipment that they can instantly sell on their return to Arusha to boost their incomes, but our experience of good workers is entirely different to this picture.

                                The fact of the matter is that the locals have a rich evolving culture, proud traditions, and an open labour market where the best workers can compete for employment in any of 350 different companies in Arusha and Moshi. Team Kilimanjaro staff are generally regarded by most of the rest of the local population as being relatively privileged, with incomes many time is excess of the country’s GDP per capita, and active and varied lifestyles.

                                Our workers have loud and clear voices and full access to all levels of the chain of command, through which any sincere concerns can be addressed. Such concerns are always taken seriously, as our management are cautious to ensure that nothing challenges the corporate sense of purpose and close cohesion that we enjoy and from which emerge the highest standards of cooperation and performance. As a pertinent example of the genuine social concerns that motivate them, some of our staff have formed bands through which – far from whining about their own salaries – they use this platform to draw attention to the plights and difficulties of people who are genuinely suffering, the homeless people on Arusha’s streets who don’t have work and struggle even to subsist. One such example is Watengwa, Arusha’s answer to Harlem’s Immortal Technique. Samples of Watengwa’s work can be heard at right.

                                Those who have a genuine social concern for the people are Africa are most welcome to approach us and we will offer candid advice on how best any funds that people want to donate can be administered. Our recommendations are likely to centre on ways to help the homeless and the sick, though, rather than exploiting climbers’ generosity to ourselves parade as philanthropists whose real agenda is actually to promote their own company’s philanthropic profile for marketing purposes.

                                On a weekly basis, Team Kilimanjaro receives requests from guides asking to migrate their established employment with other operators, to us. We do not believe that such a trend would emerge if it were perceived that our workers were not treated well; particularly when one considers that there are several hundred other climb operations that they could approach.

                                How many guides and porters will you be assigning to a group of 4 climbers?

                                Your group’s support staff would comprise:

                                • 1 x chief guide
                                  • 2 x assistant guides
                                    • 1 x cook
                                      • 14 x porters & camp crew

                                        This safari itinerary is recommended from November to April when we expect the migration to be in the south.

                                        🌍 Green Porter
                                        January 2023

                                        If you want to make a significant, positive contribution towards cleaning up Kilimanjaro and help us return its ecology to a pristine wilderness environment, please make use of the following payment facility:

                                        Frank John Fund
                                        Tuesday, April 26th 2022

                                        Following Frank John's sad passing away in March 2022, some former climbers requested the opportunity to contribute towards helping Frank's surviving wife, Clara, cover the costs for the family.

                                        Help Bring Clean Water to the Maasai
                                        Tuesday, December 21st 2021

                                        Several years ago, Team Kilimanjaro were approached by representatives of the Maasai community that live close to the Lake Natron region of northern Tanzania, with a request to assist villagers in obtaining clean water.

                                        CAFU 1301
                                        November 2021

                                        16th May 2022: Arrive in Kathmandu - Caroline, Jake and Meaghan

                                        Help Us Fight Rhino Poaching
                                        Wednesday, October 20th 2021

                                        It is estimated that since the turn of the previous century, the world has lost more than 99% of its rhino population, and that today (figure updated on 15th January 2024), only 24,431 of these majestic creatures survive. (See more details on poaching and species numbers at the World Animal Foundation's website.)

                                        VIP Series Comparison
                                        Thursday, September 23rd 2021

                                        Mobile users: Scroll right 👉

                                        Wilderness First Aid Basics
                                        Thursday, September 23rd 2021

                                        Wilderness first aid is the knowledge and ability to effectively address injuries, illnesses, or emergencies outside of modern facilities, out in the wild. Skills include knowing how to dress a wound, treat a burn or bite, or set an injured limb. These are important skills that can save your life or the lives of other outdoor enthusiasts. Learn more and be better prepared for your next hiking or backpacking adventure.

                                        Many people spend a lot of time and money training and equipping themselves for a Kilimanjaro climb, only to fail in their objective of reaching the summit. Failure is avoidable and we really want trekkers to understand how to prevent it.

                                        As from March 2021, PCR testing (or rather, sample-taking) is now available at Seronera and Ndutu airstrips in the Serengeti. This facility has been implemented to prevent clients having to either curtail their safaris or dissect their safaris with a journey to Arusha or, more recently, Karatu (FAME Hospital), mid-safari - so as to satisfy the "less than 72 hours old" validity rule that most airlines are required to enforce. 

                                        Arusha Cycling Club
                                        Wednesday, January 20th 2021

                                        Arusha Pedal Series club aims to organise a group ride three times a week - on Mondays, Wednesdays or Thursdays, and Saturdays. All keen cyclists are welcome to join.

                                        Dangerous to climb Kilimanjaro?
                                        Friday, January 1st 2021

                                        We read widely divergent estimates of deaths on Kilimanjaro, but how dangerous is it really? In this post we share our own experience of the dangers.