Tipping is a universal custom on Kilimanjaro and on safari and has always constituted a significant proportion of a guide or porter’s salary. It is alleged that there are even companies operating locally that do not pay their staff any salaries and that these workers rely exclusively on tips.
Team Kilimanjaro do not pay the very highest daily wages to our staff as this would equate to an increase in our prices, a reduction in the number of climbers who feel able to afford to climb with us, and a diminished annual salary and volume of work enjoyed by each staff member, which is something they would not welcome. However, we believe that the daily salaries that we pay are amongst the top 10% or so, and that our top guides and their core support staff likely enjoy the highest mean annual incomes on Kilimanjaro.
Our mountain staff are generally rewarded very generously by grateful climbers, though we are often asked for guidelines for recommended tipping amounts. Since the concept of the tip derives from free will we prefer to advise on the basis of what we have observed that our climbers choose to tip, rather than requesting specific tip amounts.
That said, since the vast majority of our climb groups -
It would appear that the simple rule of thumb seems to be that climbers tend to tip between 10 and 15% of what they have paid for their climb. In other words, where a climber is a member of a large group of 8 climbers and completes say, the 6 day Machame Route, each climber will usually choose to contribute around USD 190 to 280, with the exact amount being dependent on a number of factors including the climbers’ own culture of tipping (Americans often tip very liberally, while say, the French are somewhat more conservative); the performance of the crew; and of course the available financial means of the climbers. With smaller groups, the overall staff to climber ratio is increased and so climbers tend to tip more, but since our per climber climb costs increase as the booking group becomes smaller, the relationship of scale between the amount tipped and the amount paid for the climb, still remains roughly the same, with each climber in a group of just a pair climbing TK Rongai over 7 days, usually tipping around USD 250 to 380 to their support team of 12 staff.
In the above example where two people climb the 7 day TK Rongai Route and pay USD 2,531 per person for the climb, a normal tip amount might be USD 300 per climber, if -
Guide = USD 125
Assistant Guide = USD 100
Cook = USD 85
Rest of the porters: USD 30 per porter x 7 porters = USD 210
Total = USD 600
For comparison’s sake, in the event of a slightly larger group doing the same climb, with 4 people the per person climb costs would be USD 2,249 per person, and a normal tip amount might be slightly less than the above example, at USD 250 per climber. The contributions of each of the four climbers tipping USD 250 would total USD 1,000, with this amount usually being divided amongst the larger support team of 17 staff, approximately as follows:
Guide = USD 180
Assistant Guides = USD 120
Cook = USD 100
Rest of the porters: USD 40 per porter x 10 porters = USD 400
Total = USD 1,000
For those interested to know how guides can be expected to divide tips for larger groups please download this Kilimanjaro guide’s tip calculator (Excel document), which aims to mimic the criteria that our teams apply. Readers will notice that as the climb group becomes larger it is usual that the chief guide’s own share becomes disproportionately increased. The reason for this is that whereas when group sizes increase, the volume of work and responsibility borne by other members of staff doesn’t really change -
Ordinarily the sum of all the contributed tips is collected together and presented to the chief guide at the gate when leaving the National Park. The guide then divides this amount himself amongst the crew. As will probably have been inferred from the above, it is not necessary to tip all the staff individually; indeed doing so will remove the guide’s prerogative to reward workers that only he knows have worked especially hard, often behind the scenes away from the attention of climbers. If further advocation of this position is sought we are happy to refer climbers to a detailed discussion of this matter that is available to read elsewhere online.
That said, it is generally reassuring to climbers to know that members of the support team that they feel ought to be rewarded differently, in acknowledgement of their especially conspicuous diligence and conscientiousness, are indeed credited.
In the hope of balancing the need to ensure that the guide’s control and authority of his staff is maintained, and the climbers’ own wishes are considered, Team Kilimanjaro details a suggested implementation of their tipping procedures in a format which we strongly encourage climbers to print and to take to the mountain with them. To access this recommendation, please see our printable Kilimanjaro tipping procedure document.
We are often asked whether climbers should bring small note denominations for the tip that they intend to give to the climb support staff, so that the guide can divide the tip more easily. While this is an immensely considerate question (bearing in mind the efforts needed to acquire and transport small value bills), we nonetheless ask that climbers should please not give small notes, but should rather aim to give USD 50s and USD 100s. There are two reasons for this:
A) Dividing the tips is a mathematically complex exercise that is assisted by having as small a denominator as possible, as each guide will assign a different number of sub-
A) The local bureaux des changes and banks in Moshi and Arusha penalise transactions that involve small note values. The most competitive exchange rates at the biggest banks (which require accounts and to which mountain staff likely will not enjoy access -
There are three main reasons that we use the system of direct voluntary tipping:
1. It gives greater control to the guide over his team as porters know that the chief guide (and not the office) is responsible for the division of the tip. This then motivates porters to be obedient when allocated unpopular tasks as they know that slacking and insubordination will be punished via a reduced share of the tip, and working hard as a good team player will be rewarded with an enhanced share.
2. It ensures the highest possible level of service delivery a team is capable of by making the climbers instrumental in the incentive process. It achieves this by being a safeguard against complacency in the sense that people of all cultures will, to our minds, work harder if they know that their remuneration is going to be indexed to how hard they have worked and how well they have performed.
3. It eliminates the need for porters to register as tax payers according to Tanzanian tax legislation, with effectively around half of their take-
The following is paragraph 4.11 from the TRA's Income Tax Practice Notes and describes the system that TK has always aimed to capitalise on so as to eliminate the tax burden for TK workers and maximise the amount that a porter may legally take home:
Employees in certain trades receive tips which form a substantial part to their income. The payments of tips received from the employer or a third party as a reward for services rendered in the course of the employment are taxable. Payments given as a present in appreciation of the recipients’ personal qualities, such as faithfulness, and consistency and readiness to oblige, would not be taxable.
We mention this, as although it’s very rare, we do receive a handful of reports a year, particularly originating from the very midst of the busiest months when our support staff requirements are such that we are having to augment our core numbers with additional porters that spend most of the rest of the year working as freelancers for several other trek operators, picking up habits and tricks that we would prefer not to have our own loyal workers exposed to, but which during February and September is sometimes sadly unavoidable.
Additionally, if even one of our top guides has failed properly to follow correct TK pre-
Since experience has taught us that the vast majority of our climbers are intelligent, perceptive, reasonable and realistic people, TK management prefers to be as transparent as operationally and tactically possible. In line with this, climbers should please understand that where a guide has committed an error of judgement with respect to pre-
Where such a scenario exists, a small handful of techniques by renegade porters has previously been identified. An example of one of the favourite techniques of gate-
Why climbers need not be concerned about the possible veracity of such round-
Where we are naive and we fail to perceive unreliable accounts as such, and an unfair guide is allowed to continue his unfair practices, the system will soon automatically demote him as porters will request not to work with him and he will struggle to assemble sufficient numbers of TK porters for his next climb. We will then understand that there is a general attitude of dissatisfaction with the men generally against him, and he will naturally become relegated to serve as an assistant guide, working under the auspices of someone with better leadership values.
As will be obvious to most of our readers, the ability of the guide to determine the extent of the inequality of the distribution of tips, allows him to maintain a safer and more synergistic level of control over his team, since it quickly becomes known by those under his necessary authority that shirking (by, for example, pretending that one’s load is too heavy to move fast enough to be amongst those in the team that will have the task of putting up tents with sore and unresponsive hands in sleet, and instead timing one’s arrival into camp to coincide with shelter having already been erected) will be punished via a reduced share of the overall amount tipped; and that going the extra mile , racing into camp to help with admin, staying up late at night cleaning pots, or rising early to help to prepare breakfast while colleagues and the climb group enjoy their much needed sleep, will be rewarded with an enhanced share of the total amount tipped.
Where, therefore, a porter has no wish to follow the orders of a guide -
We are very gratefully blessed to have some of the best and most loyal and hard working porters on Kilimanjaro, to serve our climbers. These porters are -
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