Why should I climb with Team Kilimanjaro?
7.1 What is your summit success rate?
We do not actually keep statistics for summit success and I regret that none of the
statistics that any company has so far published that I have seen, have been accurate.
One of our partners publishes a success rate for us of 98% on their website but I
have indicated to them that I do not believe this to be accurate. They are evidently
too busy to adjust this, but I believe the actual figure is slightly lower.
We will never actually publish stats because doing so places a dangerous burden on
a climber, and more dangerously still, on the guide. If a guide knows that his boss
uses success rates as a marketing tool he will be apprehensive about returning from
the mountain with anything less than a summit. Putting pressure on a guide to get
his climbers to the summit by hook or by crook is understandably very dangerous as
he will have to subvert his natural protective instincts to the demands of his office,
which is obviously something that Team Kilimanjaro would never allow.
All that said, amongst climbers who have taken their training seriously and are mentally
prepared for the rigours of Kili, we would expect at least 9 out of 10 to summit.
7.2 Why should I book to do the trek with Team Kilimanjaro?
You shouldn’t necessarily, and I’m not being facetious. My job also requires that
I aim to determine whether I think you’ll be happier with us or with someone else,
as it is disappointing for both of us if it transpires that you were actually after
something that we don’t even pretend to offer. Basically, we are fairly unique in
that we are run by mountaineers (though so are African Environments and Alpine Ascents)
and that we have configured our timings and movements and procedures to best ensure
hydration, nutrition and rest and to best exploit the principles of safe and thorough
acclimatisation in order to maximise the likelihood of your summitting safely and
comfortably. But that said, there are perhaps two or three other groups that can
legitimately make similar claims. Of the handful of companies however that have a
serious attitude towards their expeditions and that approach an ascent of Kilimanjaro
as a mountaineering expedition rather than a mere package trip and business opportunity,
we are conspicuously the lowest priced. Again, the reason for this is that we have
almost daily departures and correspondingly lower operating margins and can support
our staff year round.
We do not mollycoddle our people and they do not see themselves at all as poor little
pathetic exploited Africans, but on the contrary, most seem to have interesting and
fulfilling family and social lives, all seem really proud to work with us, and I
feel very privileged to have such a dedicated and loyal team of men. We have some
tremendous talent in the team and yet an ethos of humility and humour, while maintaining
a very serious and professional attitude about the things that can’t be played with.
We do admittedly have a totally different attitude to Kilimanjaro and everything
related to it, than all our 350 competitors and it might be the case that you simply
do not identify with the ethos of what we represent. I never feel sincere pitching
because it is so easy to say only what you strongly suspect that the prospective
‘client’ wants to hear, and so I would ask you to be so kind as to simply aim to
derive as much as possible about us from our website - it’s all sincere and I believe
is accurate to the best of my knowledge - and from Googling us independently of my
input, and thereafter to simply decide whether indeed we’re in concord with each
other, or whether you might simply feel more at home with say, Eben’s staff, or with
Wesley and Richard’s excellent operation, or of course, with Simon, an excellent
and highly accomplished local leader. I can vouch for all three of these groups as
some of my men work with them several times a year and it is evident that they are
serious about standards and none of my men come back with any bad habits.
7.3 Do you have recent feedback from clients who have completed the trek with you?
Yes, but it wouldn’t be very objective of me to put you in touch with people that
I know are only going to say nice things about us. If you Google ‘Team Kilimanjaro’
however you will have direct uncensored access to some feedback that is totally out
of my control.
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